ClickHelp provides a remarkable cross-platform cloud solution, integrated documentation hosting, password-protected documentation and more.
Get your full-featured free trial
ClickHelp provides a remarkable cross-platform cloud solution, integrated documentation hosting, password-protected documentation and more.
Get your full-featured free trial
Find the perfect fit for your business, see why ClickHelp emerges as the preferred choice over Author-It:
| Features | ClickHelp | Author-It |
|---|---|---|
| Cross-platform cloud solution | ||
| Documentation authoring | ||
| Content formatting | ||
| Topic-based authoring | ||
| Integrated documentation hosting | ||
| Documentation website customization with custom CSS or JavaScript | ||
| Password-protected documentation | ||
| Custom workflow | ||
| Regular expressions in search and replace | ||
| Content metrics | ||
| Reader behavior reports | ||
| Unlimited version history and rollback | Third-party SCC required | |
| Easy setup team environment | ||
| Reader preview mode | ||
| Content readability reports |

There are a few things I like most about it. It’s incredibly intuitive and takes hardly any time to learn. I also love that it’s online, works across platforms, handles its own backups, and grades the readability of each page.

I like that I can create and manage my documentation online with ClickHelp without downloading any additional apps since ClickHelp is a browser-based solution. Plus, I like that ClickHelp is a complete tool, so I don’t need to buy any additional packages.

The most helpful thing about ClickHelp is the built-in HELP documentation. It’s about the best I’ve seen, and it made learning the tool much easier.