Smarter Documentation with ClickHelp AI Suite

Name: Online Documentation Tool
Brand: ClickHelp
Rating: 4.93 (3279 reviews)

AI tools that help your team write faster, support readers better, and scale documentation with confidence.

Meet ClickHelp AI Tools

AnswerGenius — Instant Answers for Readers

An embedded AI chatbot that understands user questions and delivers natural, accurate answers based on your documentation.

Reduces support load
Improves user experience
Helps users on mobile and in-product portals

AnswerGenius — Instant Answers for Readers

WriteAssist — AI Companion for Contributors, One Click Away

A built-in assistant in the ClickHelp editor that helps you create and refine content faster.

Quick actions include:

Rephrase
Summarize
Simplify
Change Tone
Translate
Custom Prompts

WriteAssist — AI Companion for Contributors, One Click Away

Ask Your Docs (Beta)*

A new assistant that helps authors find answers across all content — even drafts and unpublished topics.

Ideal for finding duplicates and reusing content
Saves time on internal knowledge discovery
Works out of the box, no setup required

* Currently in beta with daily usage limits.

«Keep your documentation well-organized and easy to navigate, ensuring up-to-date information and reducing the chance of errors. Improve usability for your team and users.»

— Forest software company

Book a Live Demo

Interactive product demo
Questions answered real-time
Expert advice for your use case

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ClickHelp AI Suite: A Unified Strategy

ClickHelp AI Suite brings these tools together under one vision: AI that is practical, scalable, and transparent.

Unlike “AI gimmicks”, AI Suite is designed to improve real-world documentation workflows — from writing to support.

Transparent Usage with CAPs

ClickHelp AI Points (CAPs) make AI usage simple and predictable:

One system for all AI tools
Clear cost per operation (e.g., 1 AnswerGenius request = 10 CAPs)
30,000 CAPs/month included by default
Easy to scale with your team

No tokens. No hidden math. Just predictable AI usage.

Beyond the portal

[v1] Bring ClickHelp to your AI workflow

ClickHelp ships an Authoring MCP Server that connects your portal to AI agents in Claude, Cursor, ChatGPT, and other tools that speak the Model Context Protocol.

Your team works with documentation where they already are — no extra UI to learn, no copy-paste between windows.

Always within the current user's portal permissions

Product managersDraft topics straight from specs and PRDs in Claude.

R&D engineersUpdate docs right next to the code, inside Cursor or your IDE.

SupportPull accurate snippets to compose answers to customer tickets.

Authoring MCP Server is a separate capability, included in the API & Automation add-on — not part of the AI Suite.

See the API & Automation add-on Read the Authoring MCP Server docs

Authoring MCP Server

[v2] Works with the AI tools your team already uses

ClickHelp's Authoring MCP Server connects your portal to Claude, Cursor, ChatGPT, and other MCP-aware AI agents — so each team can work with documentation in the tool that fits them best, always within their current portal permissions.

Product managers

Draft topics from specs and PRDs

Turn a feature brief in Claude into a structured first draft inside your portal.

R&D engineers

Update docs next to the code

Edit topics from Cursor or your IDE in the same flow as a pull request.

Support

Compose grounded answers to tickets

Pull accurate snippets from the portal straight into a reply, with sources.

Authoring MCP Server is a separate capability, included in the API & Automation add-on — not part of the AI Suite.

See the API & Automation add-on Read the Authoring MCP Server docs

Authoring MCP Server

[v3] Plug ClickHelp into the AI tools your team already uses

The Authoring MCP Server connects your ClickHelp portal to AI agents that speak the Model Context Protocol — so docs work happens where the work already happens, not in a separate tab.

ClaudeCursorChatGPTYour IDE

Always within the current user's portal permissions

PMDraft topics from specs and PRDs inside Claude.

R&DUpdate documentation right next to the code in Cursor.

SupportCompose grounded answers to tickets from real portal content.

Try ClickHelp AI features in action!

Write faster. Support smarter. Scale with AI.

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