Author: ClickHelp Team

To land a good job, you need to do well at a job interview. But, first, you need to make sure you even get invited. Today we are going to figure out how a technical writer can prove their worth in front of a potential employer. Specifically, we’ll talk about certification in technical writing. Certificates…

In this blog, we are mostly talking about classic user manuals and use those as a general example. Today we are going to look closer at two very popular use cases that are a bit different – FAQs and knowledge bases. Specifically, we will talk about how to make the most of them using ClickHelp….

Do you like/read comic books? If the answer is ‘no’, you might learn a thing or two from this post. Not just about comic books but why so many people find them captivating and what technical writing can borrow from that concept. If you are into comic books, then you already understand their potential in…

A lot is being said about product life cycles. Marketers are paying special attention to them, many business decisions are done based on the stage the product is at. But if you think about it, technical documentation has a life cycle of its own. We can talk about the life cycle of a separate help…

If you open a random article on a tech writing career path, you will likely stumble upon the possibility of jumping industries shown as a serious advantage. And, this does sound promising – seems like you will never get bored with your job as you can snap your fingers and change things just like that….

People love theorizing about what lies ahead. That’s one of the qualities that pushed human evolution forward according to some studies on chimps behavior. The Cognitive Tradeoff hypothesis states that we traded our short term memory for other features like complex social communication skills (aka languages) and more abstract thinking, kind of thinking ahead rather…

The world will be celebrating International Literacy Day on September 8. Launched by UNESCO in 1966, it is still an important day for the whole international society. Modern technology advancements make us think we are living in the world of the future now. With buzzwords like neural networks and virtual assistants, it is so for…

Google Analytics is traditionally an SEO and marketing tool. These departments are known to take advantage of this product daily to track multiple data and come up with conclusions regarding whether their current strategy is any good. Technical writers have their own stats to pay attention to. They are mostly connected with internal stuff, everything…

We love technical writing, and, we like to think about it as something that can make the lives of so many people better and easier. We place readers on a pedestal and keep looking for ways to connect with them, to communicate more effectively. From our standpoint (as creators of a software documentation tool), the…

Since you are visiting our website then you probably know that we create software to help writers. We have years of experience of working with techcomm experts, so we know what is going on in the industry. Being a client-oriented company, we pay a lot of attention to what our users are saying, and, in…