Author: ClickHelp Team

Innovations such as OpenStack, Progressive Web Apps, the Internet of Things and others have become a part of our daily living. But do you know what all these developments mean and how they work? So we create a list of open source technology trends for 2018 and give them descriptions. Artificial Intelligence AI and machine…

National Libraries Day is a national observance sponsored by the American Library Association and libraries across the USA each April. This year it takes place on April 16th. This annual event is the celebration of the contributions made by libraries and librarians to American society. During this day a wide range of activities are held…

According to AdWords, people google “What is technical writing” up to 10.000 times per month! It means that a great many people either have no clue or feel unsure about what it really is. When human brain fails to interpret some situation or phenomenon, it tends to fill in the gaps in knowledge with any…

What do you imagine when you think of technical writing? Many people consider this work difficult and boring because it’s about writing different sorts of instructions, complicated developer documentation or product descriptions. That’s why many people hesitate to start their career in technical communication. But technical writing is much more than that. In order to…

In a constantly changing world we should keep ourselves up-to-date with evolving technology. The more forward-minded you are, the more valuable player you are in the team and an employee on the market. That’s why it is important to constantly expand our knowledge, share your experience and learn from others. Conferences are the best way…

In 2010 US News and World Report named technical writing one of the “50 Best Careers” in the world. The demand for technical writers is still on the rise and this writing niche is one of the most profitable nowadays. The following article is going to make a quick introduction into the concept of technical…

Stephen Hawking is one of the greatest physicists of the 20th century, who passed away 14 March 2018. Among other physicists, he was more renowned for the singularity theorems, which brought him worldwide success. In the recent PBS documentary he commented upon it: “Sometimes I wonder if I’m as famous for my wheelchair and disabilities…

We are living in an age when communication relies heavily on visual content. Visual communication is all around us. In order to experience it, we don’t have to visit an art gallery or watch a movie – we just need to take a look around: signs, logos, leaflets, books, mobile phones, and advertisements – visual…

Technical communication is the means to convey information that helps people interact with technology and solve complex problems. Any communication is mostly associated with texts, but tables, charts, drawings, photographs and other graphics are as important as written text. It means that technical communication is provided in the form of technical writing and technical illustration….

We’ve found a great way to start 2018 – get even more great features in your ClickHelp portal! Meet the latest update of our documentation platform we recently released: Awesome Report Center with a lot of actionable statistics. More efficient and flexible topic review workflow. Simplified Dashboard for Reviewer users. Custom topic workflow with additional…