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    Author: Elmira

    Elmira

    About Elmira

    Hi, I’m Elmira, as part of the ClickHelp team, I stay updated on the latest trends and best practices in technical writing, user documentation, and project management to bring you valuable insights. My goal is to make your reading experience both enjoyable and impactful. Feel free to explore our blog for more helpful resources and inspiration!

    Who Is a Technical Publications Manager?

    Who Is a Technical Publications Manager?

    The role of a technical publications manager is often misunderstood and overlooked in the technical industry. Many people may not even be aware of what the job entails or the value that a technical publications manager brings to an organization. In this article, we will explore the responsibilities, skills, and qualifications of a technical publications…

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    Posted in TechComm Career Path on 5/15/2024

    Overcoming Broken Links in Technical Documentation

    Overcoming Broken Links in Technical Documentation

    Broken links are one of the reasons why SEO optimization may not be effective, leading to a website having a low ranking in search results. Links play a crucial role in SEO optimization as they aid search engines in understanding the relevance and authority of a website. Links from relevant websites and content are important…

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    Posted in SEO Lifehacks on 5/8/2024

    12 Best API Documentation Software and Tools for 2025

    12 Best API Documentation Software and Tools for 2025

    Clear and comprehensive API documentation is crucial for developers building applications that interact with APIs. With the right tools, creating detailed reference docs, tutorials, and other API documentation can be much easier. In this article, we’ll compare some of the top API documentation software and tools available in 2025 based on features, ease of use,…

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    Posted in Technical Communication on 5/1/2024

    Best Knowledge Base Examples

    Best Knowledge Base Examples

    If you are facing a situation when multiple employees are constantly asking the same questions or needing guidance on the same topics, and new employees require a significant amount of time and resources for onboarding and training, it may indicate a lack of easily accessible information within the company. In such cases, a knowledge base…

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    Posted in Technical Communication on 4/24/2024

    11 Best Knowledge Base Software and Tools in 2025

    11 Best Knowledge Base Software and Tools in 2025
    Knowledge base software is an important tool that helps to make the company’s documentation accessible and reusable. With a knowledge management system, your company’s documentation becomes a valuable asset rather than just an information silo. Continue reading »
    Posted in Technical Writing on 4/17/2024

    What CCMS Will Make Your Digital Products Work Best?

    What CCMS Will Make Your Digital Products Work Best?
    Selecting a Component Content Management System (CCMS) is a crucial choice that will affect the operations of content administration, management, and publishing processes. The key factor to consider when choosing a CCMS is the capabilities of the system. Continue reading »
    Posted in Technical Writing on 4/10/2024

    What Is a Component Content Management System (CCMS)?

    What Is a Component Content Management System (CCMS)?

    It may be difficult to believe, but not so long ago content used to be created without using Component Content Management Systems (CCMS). This presented certain challenges for technical writers, challenges that we have all but forgotten today. For example, inconsistencies, redundancies, and inefficiencies in the content production workflow due to poor version control and…

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    Posted in Technical Communication on 4/3/2024

    11 Best Training Documentation Software and Tools for 2025

    11 Best Training Documentation Software and Tools for 2025

    In recent years, there has been a significant transition of educational technologies to an online format. This shift has led to the widespread adoption of various digital tools and platforms aimed at facilitating remote learning. Consequently, we are currently witnessing the emergence of novel educational formats, including virtual classrooms (such as Zoom, Google Meet, and…

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    Posted in Technical Communication on 3/27/2024

    Determining the Optimal Level of Detail in Technical Documentation

    Determining the Optimal Level of Detail in Technical Documentation

    In the course of creating technical content, many writers encounter the challenge of determining how sophisticated or simple their language should be. Though it might seem like an odd question, it is a genuine dilemma. If you choose overly complex language or jargon, the technical documents you create can be difficult for the reader to…

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    Posted in Documentation UX on 3/20/2024

    Working with Tables: Effective Content Presentation

    Working with Tables: Effective Content Presentation

    Technical documents without tables appear less organized and can be harder to follow for readers. Tables make complex information easier to understand and digest by presenting it in a visually appealing and structured format. Without tables, important data may appear cluttered or disorganized, making it more difficult for readers to grasp the content efficiently. Tables…

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    Posted in Technical Writing on 3/13/2024