Author: Elmira

For a coon’s age, people dreamed of something like a babel fish from The Hitchhiker’s Guide to the Galaxy. That fish is placed in someone’s ear so that a person could hear any language translated into their language. A Chinese proverb says: To learn a language is to have one more window from which to…

We are excited to present to you the ClickHelp Rainbow update! We have considerably broadened the possibilities of our documentation platform through a brand new translation module and powerful features that are ready to fascinate you. One of the most exciting and popularizing qualities of technology is its ability to reach people around the globe…

If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart. Nelson Mandela Every technical writer knows the single-sourcing method that emerged more than 30 years ago. It increases the reuse of existing written content instead of…

Facile pen, subject knowledge, and ability to transform technical subtleties into clarities for the end-users – these are must-have talents for a technical writer. Indeed, there’s more to it – we have already written about the skills of a good tech writer. Today we’ll focus on how technical writers start a new documentation project, what…

New words and phrases tend to somehow miraculously seep into our everyday life. This is regular for the world of modern technology. And as a person working closely with words and technology, have you ever wondered how these words are born? Some of the technical terms contain entertaining facts, so you can impress your friends…

It’s hard to imagine our lives without the Internet here and now. It is our go-betweener in communicating with those far away; watching movies, listening to music, playing games on the web, and even reading technical documentation. Virtual reality absorbs us so much that it makes sense that such technologies as AR, VR, MR, and…

We have great news for you: following our article about DITA we had the honor to participate in the “ClickHelp as a DITA Alternative” webinar organized by Scott Abel. Watch the webinar. About the Host and Presenter Scott Abel is known as “The Content Wrangler,” he is a global content strategist who specializes in helping…

A QR code or a Quick Response code is a type of matrix barcode first designed in 1994 in Japan to track vehicles in the automotive industry during the manufacturing process, not as a helpful marketing tool we see today. A barcode is a machine-readable optical label with information about the item to which it…

This is the second part of our introduction to the “Markdown universe”. In our previous post, you can learn more about Markdown history. Today we are talking about the variety of editors for Markdown. Variety of Markdown Editors Nowadays, Markdown comes all-in with tools that don’t demand you to learn the syntax instantly, so even…

It’s officially springtime! The spring is always filled with bloom, hopes for better days, and beauty. So today, we decided to talk about women in technical writing. They inspire, motivate, surprise, and compel us with their determination, creative approach, and intelligence. Women in History of Technical Communication The tech industry has been a “boy’s club”…