Technical Writing Blog

In this post, our authentication expert will share his experience with user authentication. We’re sure you will recognize yourself at times, and will realize some issues with the password handling approaches you take. We will end up explaining very technical aspects of Single Sign On in pretty simple words, step by step. A Long Path…

‘Getting things done online’ seems to be the main trend in the product documentation field now. And, this is not only a matter of user manuals – all text editing goes online. Millions of people create documents in web applications like Google Docs. Even though it lacks some MS Office functionality, this service has become…

Many software companies who develop Windows desktop applications still ship their software help systems in the CHM format (Windows Help File, HTML Help). In this post, we’ll talk about an alternative format (Web Help) and the transition path. If you look at the CHM format (Microsoft Compiled HTML Help), you will realize that it is…