Technical Writing Blog

Technical writers are no strangers to user experience struggles. Moreover, there’s a separate position in many companies for so-called UX writers. They focus on communication with clients through written content and creating the best user experience. We also look closely into UX when searching for the perfect software for technical writers. This coin has actually…

Technical writing software needs to be able to address many things. Help authoring processes are complex and unique for every company, so HATs have to be universal. One of the serious issues for help authoring tools is dealing with different languages. This problem doesn’t limit itself to just translation, but we’ll talk about this, too….

On this blog, we are talking a lot about technical writing, all aspects of it: tech writing skills, techcomm career paths, salaries of technical writers, types of technical documentation, what it takes to deliver good user manuals, etc. And, all this is interesting as hell, and as soon as one gets involved in the techcomm…

Technical writers use a lot of supplementary tools, not just technical writing software. Some of those are complex and expensive, others are much cheaper and nonetheless manage to do their job just fine. Further you will find the top technical writing tools techcomm specialists all over the world choose to aid them in help authoring….

Case deflection is the perfect situation when customers are able to find answers to product-related questions on their own without contacting support. What it usually means for a company is saving money! The fewer cases are opened by the support team the fewer people you need to employ to answer these questions – profit! Well,…

Technical writers perform different tasks in different spheres. One might think that their only job is creating instructions, but this can’t be further from the truth. Technical writing is many things, white papers and scientific articles among them. Trying to foresee the audience’s reaction is obligatory with such texts. And, mind you, it can be…

How do you know if your technical documentation is any good? And, most importantly, how do you fix it if it’s not good enough? Well, there are certain key points that you will need to analyze to make sure your team creates top-shelf user manuals. We wrote a post on bad and good documentation examples…

We have been living in 2019 for four months now, so the predictions for this year are over. It’s high time to start analyzing what trends are actually unfolding in the techcomm community worldwide. New Formats and Platforms in Tech Writing When a new technology appears, it requires to be documented, of course. A new…

The main aim of technical writing is to help users achieve their goals by using a product. It’s possible only through clear and easy-to-interpret documentation. That’s why there are so many different types of documentation. Whether you’re a novice or experienced tech writer, you should know the most popular types of documentation because every type…

It is very important to make user manuals accessible to as many people as possible. Technical documentation is something we refer to pretty often in our daily lives because of all the technology around us. So, comfortable living implies being able to get access to user manuals and be able to read them. And, we…