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    Technical Writing Blog

    Grow your technical writing expertise with industry news, best practices, articles, product updates

    Component Authoring and Technical Writing

    Component Authoring and Technical Writing

    Every time we come across instructions, manuals, online ‘help’ articles, or other technical documents, we have to deal with the results of component authoring. However, many people still don’t understand what it is and why component content has become the basis of every ‘standard’ text, from a restaurant menu to complex packages of technical documentation….

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    Posted in Technical Writing on 10/12/2022

    Documentation Strategy Explained

    Documentation Strategy Explained

    Documentation strategy is part of the overall business strategy, which contains the vision of the company’s future. Documentation support is needed to put a business strategy into action. Strategic documents are created to describe HR, sales, and marketing strategies. In other words, a business strategy cannot exist without a vast knowledge base (or documentation base)…

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    Posted in Technical Writing on 9/21/2022

    Who Is a Documentation Engineer?

    Who Is a Documentation Engineer?

    As your business grows, the amount of documentation created, stored, and exchanged within the organization increases. The movement of documents, as well as other operations concerning paperwork, has to be monitored and managed on a daily basis. Besides, strategic decisions are to be taken that may refer to such fields as authorization policy, archive management,…

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    Posted in Technical Writing on 9/14/2022

    How to Create a Mobile Application Requirement Document

    How to Create a Mobile Application Requirement Document

    In today’s market, you will hardly get your business idea to work and bring profit if you don’t have a mobile application. People have already gotten used to doing business online and cannot imagine any other way of transacting. A mobile app can attract new buyers, make your company grow, and ‘speak the same language’…

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    Posted in Technical Writing on 9/7/2022

    Best Tools to Create and Manage Technical Documentation

    Best Tools to Create and Manage Technical Documentation

    We live in the era of technology with the rise of the Internet, the Cloud, and the smart world of connected devices. All these are complex and need explanation. For that, we have technical documentation. Such documentation helps users to straighten out even a highly complex product. And sometimes, having documentation for a product is…

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    Posted in Technical Writing on 8/31/2022

    How to Measure and Increase Case Deflection

    How to Measure and Increase Case Deflection

    Imagine that you develop a software product, and your users understand it entirely and don’t need help at all; your support specialists don’t know what to do. Of course, this is an unbelievable situation; even the most popular companies have support departments that work around the clock and respond to various issues. Sometimes, these departments…

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    Posted in Technical Writing on 8/24/2022

    How Can Data Analytics Help Technical Writers

    How Can Data Analytics Help Technical Writers

    Whenever you buy a product, the cost of data analysis is included in its price. No matter what it is, a broom, a rug, a croissant, or some software, you always pay for the data analysis that was carried out to tailor this product, especially for you. This product has reached you because you have…

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    Posted in Technical Writing on 8/17/2022

    Things You Absolutely Need to Know to Create a Help Center

    Things You Absolutely Need to Know to Create a Help Center

    A help center has become an essential element of any website. Without a help page, your customer service will be flooded with complaints and requests, often similar or even identical. To avoid this, product developers and technical writers should think of creating an efficient help center at the initial stage of content creation. What Is…

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    Posted in Technical Writing on 7/20/2022

    Tips to Write a Perfect Technical Writer Resume

    Tips to Write a Perfect Technical Writer Resume

    When applying for a job, you need to submit a CV (curriculum vitae) with your personal details, education, qualifications, and work history. Most jobs are advertised online, and before you submit your CV, you should study the job description carefully. It is important to find exactly what the employer is looking for (a certain amount…

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    Posted in Technical Writing on 7/13/2022

    Who Is an API Technical Writer?

    Who Is an API Technical Writer?

    There are many types of technical writers, such as an automotive technical writer, a technical writing manager, etc. This blog will explain what an API technical writer’s job is about. What Is an API? API stands for Application Programming Interface. It means a code that allows two different apps to work together. For instance, look…

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    Posted in Technical Writing on 6/29/2022