Technical Writing Blog

Are your user manuals good or bad? Let’s run them through our quick checklist. Don’t get discouraged if it turns out to be not perfect, this article contains a lot of ideas to follow that can change your software documentation for the better! Data Completeness and Accuracy Bad user manuals make customers feel frustrated and…

The present-day virtual reality is a dynamic world whose borders are expanding daily. Its basic features are growth and integration. Growth means more and more software, websites, platforms, and resources. These elements are not isolated. They are involved in the process of constant integration. Integration implies the existence of features that are identical or, at…

Every business dreams of smooth running every day without interruptions. So that everything worked exactly as it should and there would be no stoppages to the day-to-day functions. But, there comes a time when something will go wrong at some point. And sometimes this requires the employees to solve problems. Most commonly, this is a…

When we think of release notes, we roll our eyes, remembering a dull side note met without enthusiasm by users. They’re a legal obligation that must be done, but they’re done without too much effort. A little while ago, people used to buy products and software, and there was no evident feedback bridge between developers…

Think about a huge user manual. It consists of numerous topics and sections. Each of them may contain any number of pages. What if you need to find a specific piece of content? Are you going to look through all the topics, sections, etc.? I am sure you are not. Either you’ll use a full-text…

Technical writing is all about the content that focuses on providing detailed and clear information on the product or service. It contains a factual and straightforward message. Technical writers convert complex technical information into useful and easy-to-understand language. You should know that there are different types of technical writing, for example, online tutorials, instruction manuals,…

How to regulate the work of a large company? Let’s say a factory? Technical writers surely know the right answer: with the help of technical documentation. To be more specific, an operation and maintenance manual is the right thing for a factory. In small companies, one doesn’t need so much time and effort to make…

The rate of chronic diseases constantly grows with early diagnosis and treatment. It all leads to an increasing number of patients undergoing diagnostics and surgical procedures. Such a rise is fueling the demand for medical devices. And medical devices, in their turn, become more sophisticated and complex; at the same time, they require users to…

When most people hear the word “hat”, they think about headwear. But for technical writers, this is an abbreviation of a help authoring tool (HAT). Help Authoring Tools are used by technical communicators and software authors to create, publish, and distribute help files, manuals, and documentation. What Is a Help Authoring Tool? Help Authoring Tools…

Success in the manufacturing industry depends on how everything works, so creating standard work by clearly defining and structuring what is done is crucial. Process, procedure, and work instructions are created to standardize and control work. And there are distinctive characteristics between these three types of documentation, which often cause confusion in their application. So…