Technical Writing Blog

Practice shows that no matter what the product is, its users generally fall into two categories: those who want to get a profound knowledge of the product before using it and those who wish first to start using the product and then learn all the details. People from the first category prefer to carefully read…

A significant increase in customers’ demands, business activities, and permanent cooperation between different spheres of social life leads to a necessity of providing more and more content of any kind: from educational to entertaining and promotional. Companies worldwide deal with the challenge of producing and updating relevant content for different types of audiences to successfully…

Are your user manuals good or bad? Let’s run them through our quick checklist. Don’t get discouraged if it turns out to be not perfect, this article contains a lot of ideas to follow that can change your software documentation for the better! Data Completeness and Accuracy Bad user manuals make customers feel frustrated and…

Conferences for technical communicators are essential to increasing your expertise in the field, learning something new, and networking. That is true for the MEGAComm 2022 conference that took place at the beginning of February. It was a global event for tech comm-related experts who wanted to be in the loop with the latest in the…

The present-day virtual reality is a dynamic world whose borders are expanding daily. Its basic features are growth and integration. Growth means more and more software, websites, platforms, and resources. These elements are not isolated. They are involved in the process of constant integration. Integration implies the existence of features that are identical or, at…

Have you ever faced a situation when you cannot find the text you need and, what’s more important, the text you have authored yourself? Or, when you cannot localize a news story, you posted some time ago on your website? This often happens when you have to work with large amounts of text like company…

The definition of a technical writer is the following: a technical writer is an expert that deals with technical communication and transforms complex information into clear and concise technical documentation. A technical writer creates the following types of technical documentation: user manual, user guide, release notes, API documentation, reports, reviews, web pages, specifications, etc. What…

Every business dreams of smooth running every day without interruptions. So that everything worked exactly as it should and there would be no stoppages to the day-to-day functions. But, there comes a time when something will go wrong at some point. And sometimes this requires the employees to solve problems. Most commonly, this is a…

When we think of release notes, we roll our eyes, remembering a dull side note met without enthusiasm by users. They’re a legal obligation that must be done, but they’re done without too much effort. A little while ago, people used to buy products and software, and there was no evident feedback bridge between developers…

We are delighted to announce a new partnership between ClickHelp AM LLC and Tech-Tav Documentation, Ltd. Tech-Tav becomes an authorized reseller and service partner in Israel. A new collaboration will help lead the industry towards newer and better ways for technical writers to deliver content to customers in an engaging and worthwhile user experience. Both…