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    Technical Writing Blog

    Grow your technical writing expertise with industry news, best practices, articles, product updates

    Popular Documentation Myths Busted with ClickHelp

    Popular Documentation Myths Busted with ClickHelp

    Conferences for technical communicators are essential to increasing your expertise in the field, learning something new, and networking. That is true for the MEGAComm 2022 conference that took place at the beginning of February. It was a global event for tech comm-related experts who wanted to be in the loop with the latest in the…

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    Posted in ClickHelp News on 3/10/2022

    SDK Documentation: What Is It and What Is the Difference Between SDK and API?

    SDK Documentation: What Is It and What Is the Difference Between SDK and API?

    The present-day virtual reality is a dynamic world whose borders are expanding daily. Its basic features are growth and integration. Growth means more and more software, websites, platforms, and resources. These elements are not isolated. They are involved in the process of constant integration. Integration implies the existence of features that are identical or, at…

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    Posted in Technical Writing on 3/9/2022

    Content Modeling for Technical Writing: Definition, Importance, Creating

    Content Modeling for Technical Writing: Definition, Importance, Creating

    Have you ever faced a situation when you cannot find the text you need and, what’s more important, the text you have authored yourself? Or, when you cannot localize a news story, you posted some time ago on your website? This often happens when you have to work with large amounts of text like company…

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    Posted in Technical Communication on 3/2/2022

    11 Skills of a Good Technical Writer

    11 Skills of a Good Technical Writer

    The definition of a technical writer is the following: a technical writer is an expert that deals with technical communication and transforms complex information into clear and concise technical documentation. A technical writer creates the following types of technical documentation: user manual, user guide, release notes, API documentation, reports, reviews, web pages, specifications, etc. What…

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    Posted in Self-Development on 2/28/2022

    Troubleshooting Guide: Definition, Importance, and Tips for Creating

    Troubleshooting Guide: Definition, Importance, and Tips for Creating

    Every business dreams of smooth running every day without interruptions. So that everything worked exactly as it should and there would be no stoppages to the day-to-day functions. But, there comes a time when something will go wrong at some point. And sometimes this requires the employees to solve problems. Most commonly, this is a…

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    Posted in Technical Writing on 2/24/2022

    Release Notes: Definition, Examples, How to Create Release Notes?

    Release Notes: Definition, Examples, How to Create Release Notes?

    When we think of release notes, we roll our eyes, remembering a dull side note met without enthusiasm by users. They’re a legal obligation that must be done, but they’re done without too much effort. A little while ago, people used to buy products and software, and there was no evident feedback bridge between developers…

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    Posted in Technical Writing on 2/16/2022

    ClickHelp Partnership With Tech-Tav

    ClickHelp Partnership With Tech-Tav

    We are delighted to announce a new partnership between ClickHelp AM LLC and Tech-Tav Documentation, Ltd. Tech-Tav becomes an authorized reseller and service partner in Israel. A new collaboration will help lead the industry towards newer and better ways for technical writers to deliver content to customers in an engaging and worthwhile user experience. Both…

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    Posted in ClickHelp News on 2/9/2022

    What Is Document Indexing and How It Helps to Find Information

    What Is Document Indexing and How It Helps to Find Information

    Think about a huge user manual. It consists of numerous topics and sections. Each of them may contain any number of pages. What if you need to find a specific piece of content? Are you going to look through all the topics, sections, etc.? I am sure you are not. Either you’ll use a full-text…

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    Posted in Technical Writing on 2/2/2022

    Technical vs. Academic, Creative, Business, and Literary Writing: What Is the Difference?

    Technical vs. Academic, Creative, Business, and Literary Writing: What Is the Difference?

    Technical writing is all about the content that focuses on providing detailed and clear information on the product or service. It contains a factual and straightforward message. Technical writers convert complex technical information into useful and easy-to-understand language. You should know that there are different types of technical writing, for example, online tutorials, instruction manuals,…

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    Posted in Technical Writing on 1/26/2022

    Operation and Maintenance Manual: Definition, Benefits, Creation

    Operation and Maintenance Manual: Definition, Benefits, Creation

    How to regulate the work of a large company? Let’s say a factory? Technical writers surely know the right answer: with the help of technical documentation. To be more specific, an operation and maintenance manual is the right thing for a factory. In small companies, one doesn’t need so much time and effort to make…

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    Posted in Technical Writing on 1/19/2022