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    Technical Writing Blog

    Grow your technical writing expertise with industry news, best practices, articles, product updates

    How to Write Good Product Descriptions

    How to Write Good Product Descriptions

    So you have a broad range of products, a loyalty program, and advertising activity, but that doesn’t guarantee great sales. Booming sales are challenging to do without understanding how to describe a product so that a potential user wants to buy it. According to an eCommerce study conducted by Nielsen Norman Group, 20% of unsuccessful…

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    Posted in Technical Writing on 11/3/2021

    Micro Content in Technical Writing

    Micro Content in Technical Writing

    Many content creators, technical writers, and other authors face the problem of content form choice. Content forms have the following classification: Long-form content Short-form content Micro content Long-form content provides a lot of information on the topic to say nothing of its depth. The length may vary from 700 to 2000 words. The most vivid…

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    Posted in Technical Writing on 10/27/2021

    Technical Editor: Role, Skills, and Responsibilities

    Technical Editor: Role, Skills, and Responsibilities

    The field of technical communication is vast. It encompasses forms of communication that can help users accomplish a defined goal or task. Strictly speaking, any text intended to convey information about using technology is considered “technical communication.” Technical communicators specialize in website design, graphic design, marketing communications, online help, print production, training, and technical documentation….

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    Posted in Technical Communication on 10/20/2021

    Visual Instructions: Benefits, Industries, Tips

    Visual Instructions: Benefits, Industries, Tips

    Studies show that people easier perceive picture instructions than text. I often notice things like that: you may have a brilliant cookbook, but you don’t use it if it contains text only. You are looking for a how-to video or a simple step-by-step instruction with pictures. They are more efficient. The same happens when we…

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    Posted in Technical Communication on 10/13/2021

    How to Test the Usability of Technical Documents

    How to Test the Usability of Technical Documents

    Technical documentation is one of the main components of the software product in any respectable company. But not all organizations devote enough time to develop effective documentation. Oftentimes, there are situations when a software product is smart and ingenious, but the documentation is feeble and helpless. Since a technical document serves many purposes and can…

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    Posted in Technical Writing on 10/6/2021

    Who Is a Technical Writer: Skills, Salary, and Job Description

    Who Is a Technical Writer: Skills, Salary, and Job Description

    Who a technical writer is almost everyone seems to understand. But what is implied? To put it shortly, a technical writer is supposed to be a skilled wordsmith that converts complex technical information into easily readable documentation. Besides making accurate and informative instructional content — like tutorials, guides, manuals, customer help sections of websites, etc….

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    Posted in Technical Writing on 9/29/2021

    Writing a Technical Description: Best Practices

    Writing a Technical Description: Best Practices

    Technical Description – Definition A technical description may be an individual document or a part of some other document. It can consist of only a couple of sentences or be several pages long. Technical description is a type of technical documentation that helps readers understand the product or object described, its features, functions, parts, size,…

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    Posted in HTML & CSS tips on 9/22/2021

    All You Need to Know About Software Localization

    All You Need to Know About Software Localization

    It is a well-known fact that English is the dominant language on a stage of global e-commerce, but this is not the case when one size fits all. It can be challenging for a company to launch its product or service to an international market dominated by local competitors. So software localization can help to…

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    Posted in ClickHelp Features on 9/15/2021

    Create Note Boxes in Online Documentation with HTML and CSS

    Create Note Boxes in Online Documentation with HTML and CSS

    To tell the truth, technical documentation is a boring thing to read. If it contains text only, it is even worse. Users hardly ever read docs from cover to cover. They scan them. It looks like that: they jump from title to subtitle, or to text elements that stand out visually (bold or italic font),…

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    Posted in HTML & CSS tips on 9/8/2021

    How to Create an Instruction Manual?

    How to Create an Instruction Manual?

    When people hear the phrase instruction manual, they think about different step-by-step explanations of how to control devices, assemble furniture, repair computer accessories, do routine maintenance of equipment, etc. Such manuals are one of the most common and important things in technical writing. Whenever you purchase anything from electronics or any other product, there is…

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    Posted in Technical Writing on 9/1/2021