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    Technical Writing Blog

    Grow your technical writing expertise with industry news, best practices, articles, product updates

    Using Numbers in Technical Documents

    Using Numbers in Technical Documents

    Technical documents can contain different data, and numbers can be often spotted there. Especially when we are talking about reports and scientific articles. Since every detail in technical writing is important, understanding the ground rules of using numbers in user manuals is vital. Also, numbers come in various types, and each has specific best practices…

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    Posted in Technical Writing on 9/2/2020

    How to Improve Your Proofreading Skills

    How to Improve Your Proofreading Skills

    What makes people cringe when reading technical articles? Typos would be the most common answer, I think, along with any small inconsistencies that make a text look unprofessional and untrustworthy. Proofreading is supposed to filter out such things. However, we are only humans, and a proofreader can make mistakes, too. But, how to make this…

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    Posted in Self-Development on 8/26/2020

    What is FAQ?

    What is FAQ?

    An FAQ is a list of frequently asked questions about a product or a service. They can be found on websites, occupy special forum sections, or be part of an online documentation portal. Fun fact – an FAQ section doesn’t necessarily cover questions that are frequently asked. It can be just any descriptive or technical…

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    Posted in ClickHelp Features on 8/19/2020

    How to Choose Samples for Your Technical Writing Portfolio

    How to Choose Samples for Your Technical Writing Portfolio

    Can you land a job in technical writing providing no writing samples at all? I believe so, yes. But this will likely be an entry-level role. Hiring you for something more serious, your potential employers would like to see some of your work. And, today, we are going to be talking about the best practices…

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    Posted in Technical Writing on 8/12/2020

    How to Manage a Technical Writing Team

    How to Manage a Technical Writing Team

    At first glance, this blog post is more fitted for people currently fulfilling the position of a manager in a documentation team. However, if you are a technical writer now, you might as well get a promotion one day to become a manager, so this material could be of interest to you, too. Or, this…

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    Posted in Technical Writing on 8/5/2020

    Technical Writer as an Information Architect

    Technical Writer as an Information Architect

    Technical writing is a complex process that requires proper orchestration. We can see how it is evolving with time, too. Technical writing is now more integrated into user experience than ever before. The thing about integration – you can’t do this on a micro level, you need the bigger picture. We mean, you could, but…

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    Posted in Technical Writing on 7/30/2020

    Tips to Start a Tech Writing Business

    Tips to Start a Tech Writing Business

    Would you like to start your own tech writing agency? This is a big decision and a lot of thinking needs to happen. Understandably, this is not a solution for everyone and this is completely fine. However, if you are entertaining the possibility, this post can be useful for you – we are going to…

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    Posted in Technical Writing on 7/28/2020

    ClickHelp July 2020 Release Overview – Gecko

    ClickHelp July 2020 Release Overview – Gecko

    We have awesome news! A new ClickHelp release is here! This blog post will take you on a journey to get to know ClickHelp Gecko better – I am sure you are going to love it. We know we are good at finding the right balance between implementing the features our clients would like to…

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    Posted in ClickHelp News on 7/21/2020

    Mistakes to Avoid in Help Authoring – Use ClickHelp Efficiently

    Mistakes to Avoid in Help Authoring – Use ClickHelp Efficiently

    ClickHelp is a tool for technical writers that offers enormous possibilities. We would like for each user to be able to use our software to its full potential. To help with that, I’ve come up with a list of mistakes to avoid when using ClickHelp. This list is perfect for our new clients, but even…

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    Posted in ClickHelp Features on 7/15/2020

    What Value Technical Writers Bring to Business?

    What Value Technical Writers Bring to Business?

    Technical documentation is viewed as something handy and nobody would ever doubt that it is necessary to have one. On the other hand, technical writers are faced with the reality of people underestimating what they are doing. We’ve painted a dreadful picture of a post-apocalyptic world where tech writers don’t exist anymore. But, sometimes, it…

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    Posted in Technical Writing on 7/8/2020