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    Technical Writing Blog

    Grow your technical writing expertise with industry news, best practices, articles, product updates

    Data Visualization in Technical Writing

    Data Visualization in Technical Writing

    Why do we recommend using visual elements in technical documentation? Well, the answer is simple – the human brain is very good at distinguishing colors and understanding patterns. So, when you add maps, graphs, charts, infographics, dashboards, etc. to text, you are doing a big favor to readers and yourself. Using visualization techniques as a…

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    Posted in Technical Writing on 2/25/2020

    How People Actually Read Documentation

    How People Actually Read Documentation

    Sometimes, we get so used to looking at things from a certain perspective that it is getting increasingly harder to see how it may look for others. For instance, no matter how important it is for technical writers to think like readers to deliver better user manuals, it can be a tough call. Let’s shift…

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    Posted in Technical Writing on 2/21/2020

    ClickHelp Won Two Awards from SoftwareSuggest!

    ClickHelp Won Two Awards from SoftwareSuggest!

    SoftwareSuggest is a platform that helps users discover top business software and service partners to improve their business. They list, review, compare and offer free service solutions and consultation of business software so that you’re guaranteed to find the best match for your business. Every year SoftwareSuggest arranges awards. It is a stamp of approval…

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    Posted in ClickHelp News on 2/19/2020

    Choosing Fonts for Technical Documentation

    Choosing Fonts for Technical Documentation

    Fonts are an important part of any documentation design be that API documentation, user manuals, case deflection or something else. That is basically the body of the written text. Choosing a font directly influences text perception by readers: its readability and accessibility. Which, in its term, can change the learning curve and product adoption. In…

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    Posted in Documentation UX on 2/18/2020

    Technical Documentation as a Marketing Tool

    Technical Documentation as a Marketing Tool

    Marketing is viewed as a separate field in business. Marketing teams are responsible for attracting potential clients and taking action to persuade them that the product holds the solution they were looking for. However, a lot of factors influence this process, and often they are out of the marketing team’s scope. Let’s take a technical…

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    Posted in Technical Writing on 2/14/2020

    Will Technical Writers be Replaced by Robots?

    Will Technical Writers be Replaced by Robots?

    Being replaced by a machine is a common fear several generations share. Technical writers included. And, it feels like now is the perfect time to re-evaluate the chances. Especially, since we seem kind of close to a real breakthrough with AI. However, this is not a brand new feeling. Will AI Conquer Planet Earth? The…

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    Posted in Technical Writing on 2/11/2020

    What Professional Technical Writers Don’t Do

    What Professional Technical Writers Don’t Do

    How can you tell a professional tech writer from a newbie? It is always easier to figure out what the pros should do than actually go into what they never do. This article will give you the right idea of a true techcomm pro. Use this guide to your benefit and get one step closer…

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    Posted in Technical Writing on 2/7/2020

    Develop the Discipline to be a Good Tech Writer

    Develop the Discipline to be a Good Tech Writer

    Today we will look at a question that seems to be bothering techcomm newcomers and not only them: how do I discipline myself? Especially when the backlog keeps growing, I have to be chasing fickle deadlines constantly and procrastination is calling me. Zen Out! Technical writing is tough. Tasks come in waves and it can…

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    Posted in Technical Writing on 2/4/2020

    Technical Writing for Aviation

    Technical Writing for Aviation

    Aviation is a rapidly developing high-tech field. Technologies used in modern aviation are mind-blowing. And, they require technical documents. To be more precise – every little detail requires a document when it comes to planes and other aircraft. Let’s take a look at what it means to be a technical writer in aviation. Specifics of…

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    Posted in Technical Writing on 1/31/2020

    8 Misconceptions About Technical Writing

    8 Misconceptions About Technical Writing

    Misconceptions are as annoying as hell. Especially when they are connected with something you love and do for a living. Let’s take a look at common misconceptions about techcomm and bust them! Looks Don’t Matter As much as we hope this to be true for human interaction, it is certainly not the case with user…

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    Posted in Technical Writing on 1/28/2020