Technical Writing Blog

Imagine that you are looking for reliable information in a trusty search engine. You type in your query and hit enter, expecting a treasure trove of knowledge to appear before your eyes. Instead, what you see is a digital wasteland littered with misinformation, outdated sources, and irrelevant clickbait. This blog will help you tailor your…

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Engaging with your audience is more than just sharing information; it’s about fostering conversation and building a community. In the digital age, comments and feedback serve as the lifeblood of user interaction, transforming monologues into dialogues and single narratives into rich, multi-perspective discussions. In this blog post, we’ll delve into the art of encouraging user…

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Artificial Intelligence (AI) stands at the forefront of technological innovation, promising to revolutionize the way companies operate. However, the path to integrating AI is fraught with challenges that can hinder its adoption. In a LinkedIn survey we conducted not long ago, we posed a simple question to our audience: “What reasons prevent you from using…

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In the ever-changing world of digital content, the idea of content repurposing has become a strategic cornerstone for marketers, content writers, and SEO experts alike. But what exactly is content reuse? At its core, content reuse is the repurposing and redistribution of existing material across multiple platforms and media. This method eliminates the need to…

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In the realm of technical writing, efficiency and effectiveness are paramount. However, a persistent challenge that often confronts technical writers is the daunting task of generating extensive documentation under pressing time constraints. With the demand for clear and comprehensive documentation ever on the rise, writers frequently find themselves grappling with the repetition of content. Continue reading »

The ClickHelp team is excited to announce a new update to our cloud-based documentation platform. This release delivers some great enhancements that will make your experience even better, as well as some minor improvements. At the top of the list is an upgraded version of our built-in AI assistant, AnswerGenius. With expanded knowledge and capabilities,…

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Let’s start with considering a hypothetical AI startup that develops a revolutionary natural language processing (NLP) platform. Despite the groundbreaking nature of their technology, the startup fails to provide any technical documentation detailing how developers can integrate their APIs, customize models, or troubleshoot common issues. As a result, potential investors are skeptical about the startup’s…

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The role of a technical publications manager is often misunderstood and overlooked in the technical industry. Many people may not even be aware of what the job entails or the value that a technical publications manager brings to an organization. In this article, we will explore the responsibilities, skills, and qualifications of a technical publications…

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Broken links are one of the reasons why SEO optimization may not be effective, leading to a website having a low ranking in search results. Links play a crucial role in SEO optimization as they aid search engines in understanding the relevance and authority of a website. Links from relevant websites and content are important…

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Clear and comprehensive API documentation is crucial for developers building applications that interact with APIs. With the right tools, creating detailed reference docs, tutorials, and other API documentation can be much easier. In this article, we’ll compare some of the top API documentation software and tools available in 2025 based on features, ease of use,…

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