Technical Writing Blog

Modern businesses love everything seamless. Like, Continuous Integration is a new go-to for software engineers. The underlying principle is sharing code as often as possible, ideally, several times a day. This means new releases become more frequent than ever and other teams need to keep up. For technical writers this means that help topics need…

Having the same role for a long time, doing similar routine tasks can make you feel stuck. When you have pretty much figured what you do, the question of what you should do to become better at it arises. Easy to Learn Hard to Master This title speaks volumes. It’s true for any craft, technical…

Reality pushes us towards the biggest dilemma of technical writing once again – writing expertise vs. technical expertise. Many employers decide this based on their subjective thoughts on the matter which is not the best approach. Sometimes, this choice is heavily dependent on company traditions. For example, a company has been always hiring people with…

To land a good job, you need to do well at a job interview. But, first, you need to make sure you even get invited. Today we are going to figure out how a technical writer can prove their worth in front of a potential employer. Specifically, we’ll talk about certification in technical writing. Certificates…

In this blog, we are mostly talking about classic user manuals and use those as a general example. Today we are going to look closer at two very popular use cases that are a bit different – FAQs and knowledge bases. Specifically, we will talk about how to make the most of them using ClickHelp….

Do you like/read comic books? If the answer is ‘no’, you might learn a thing or two from this post. Not just about comic books but why so many people find them captivating and what technical writing can borrow from that concept. If you are into comic books, then you already understand their potential in…

A lot is being said about product life cycles. Marketers are paying special attention to them, many business decisions are done based on the stage the product is at. But if you think about it, technical documentation has a life cycle of its own. We can talk about the life cycle of a separate help…

If you open a random article on a tech writing career path, you will likely stumble upon the possibility of jumping industries shown as a serious advantage. And, this does sound promising – seems like you will never get bored with your job as you can snap your fingers and change things just like that….

People love theorizing about what lies ahead. That’s one of the qualities that pushed human evolution forward according to some studies on chimps behavior. The Cognitive Tradeoff hypothesis states that we traded our short term memory for other features like complex social communication skills (aka languages) and more abstract thinking, kind of thinking ahead rather…

The world will be celebrating International Literacy Day on September 8. Launched by UNESCO in 1966, it is still an important day for the whole international society. Modern technology advancements make us think we are living in the world of the future now. With buzzwords like neural networks and virtual assistants, it is so for…