Technical Writing Blog

Google Analytics is traditionally an SEO and marketing tool. These departments are known to take advantage of this product daily to track multiple data and come up with conclusions regarding whether their current strategy is any good. Technical writers have their own stats to pay attention to. They are mostly connected with internal stuff, everything…

We love technical writing, and, we like to think about it as something that can make the lives of so many people better and easier. We place readers on a pedestal and keep looking for ways to connect with them, to communicate more effectively. From our standpoint (as creators of a software documentation tool), the…

Since you are visiting our website then you probably know that we create software to help writers. We have years of experience of working with techcomm experts, so we know what is going on in the industry. Being a client-oriented company, we pay a lot of attention to what our users are saying, and, in…

Today, we are going to cover quite an interesting topic that discloses how a technical writer can contribute more to the company’s success and have a stronger presence within the company. For that, let’s take a look at an overlapping role – knowledge management and see where these two positions differ, where they coincide, and…

What’s one of the most important things in a user manual? Its structure! Usability largely depends on how well a technical document is structured. There are certain basic elements that bring logic to your docs. We are going to talk about the best practices of their usage, so, keep reading. TOC A table of contents…

Every member of the techcomm community loves technical writing for one reason or another. Otherwise, why would they stick to this industry, right? Help authoring is quite a special occupation that requires a certain personality type and skill set, we already spoke about in the article on the perfect skills for a technical writer. What…

Famous life coaches and positive thinking advocates advise focusing on the solution, not the problem. This idea works in technical writing, as well. Aside from descriptive help topics, the rest of the content is supposed to provide ready solutions to clients. Maybe somebody reads technical documents to get acquainted with a product, but mostly people…

Things like DevOps and Agile create more opportunities for cross-team collaboration. And, that’s what is required of any business now – smoother seamless product delivery. Technical writers are a huge part of this puzzle, and, finally, some real merge is happening due to technical documentation being available online. The same rules apply to online docs…

On this blog, we are trying to help novice technical writers find a perfect industry to launch their career by reviewing trends in techcomm. Like, for example, we have blogs on salaries of technical writers or industries that employ them. This information is also great for experienced techcomm people who like to know what’s going…

People love open source software. Firstly, the code is open, so it feels more secure to work with a product once you’ve seen its insides. Secondly, you can measure your own worth by trying to contribute. And, thirdly, open source provides fertile soil for online communities, and being a part of them can be a…