Technical Writing Blog

According to a recent research, it’s possible to hack voice-activated assistants like Apple’s Siri and Amazon’s Alexa. These systems are sensitive to hidden commands that you don’t hear. Researchers from University of California, Berkeley, and Georgetown University showed in 2016 that such command sounds could be in YouTube videos, radio programs and even in white…

The times when technical writers were using Notepad or MS Word to create user manuals are over. Now, we have a big and dynamic market of technical writing tools. But, the more solutions emerge – the more difficult it is to find the one that suits best. Or, even to figure out the right parameters…

We think that lifehacks are awesome! So, we’ve prepared a list of them specifically for technical writers. They will help you to stay focused, productive and enjoy what you love doing the most – writing. Without further ado, the 6 lifehacks that’ll revolutionize your work process. 1. Declutter Your Workspace ‘Decluttering’ is a very popular…

User manuals serve as a vital link between manufacturers and end users. They provide details on the installation, use, maintenance, and troubleshooting of a product. A well-crafted user manual can significantly reduce the time customers spend learning how to use a product, while also lowering the company’s costs associated with providing customer support. In this…

We are happy to announce that ClickHelp software documentation tool has become a two-time winner of the following awards given out by the Finances Online experts: the Rising Star 2017 and the Great User Experience awards.   The Rising Star award is given to new SaaS products that recently got increasingly popular on the market,…

Last year we hired a new player to our team – Bradley Nice, a former technical communicator and blogger on Medium. Brad has a vast amount of experience in both being a part of technical documentation departments in companies and working on his own as a freelance technical writer. Throughout his career a lot of…

Innovations such as OpenStack, Progressive Web Apps, the Internet of Things and others have become a part of our daily living. But do you know what all these developments mean and how they work? So we create a list of open source technology trends for 2018 and give them descriptions. Artificial Intelligence AI and machine…

National Libraries Day is a national observance sponsored by the American Library Association and libraries across the USA each April. This year it takes place on April 16th. This annual event is the celebration of the contributions made by libraries and librarians to American society. During this day a wide range of activities are held…

According to AdWords, people google “What is technical writing” up to 10.000 times per month! It means that a great many people either have no clue or feel unsure about what it really is. When human brain fails to interpret some situation or phenomenon, it tends to fill in the gaps in knowledge with any…

What do you imagine when you think of technical writing? Many people consider this work difficult and boring because it’s about writing different sorts of instructions, complicated developer documentation or product descriptions. That’s why many people hesitate to start their career in technical communication. But technical writing is much more than that. In order to…