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    Innovative Software Documentation Tool

    Feature-rich cloud platform for your technical writing needs

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    • No credit card needed
    • Instant trial access
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    Flexibility and Power

    • Rich topic content: videos, surveys, quizzes, feedback forms, etc.
    • Smart interactive tables with sorting
    • White-label branding and custom domain name
    • Easy migration from MadCap Flare, RoboHelp, MS Word, Confluence, etc.
    • More than 20 existing integrations, REST API support
    • Full reader UI customization
    • Сonfigurable printed output templates
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    Collaboration and Teamwork

    • Cloud hosting for your content and authoring environment
    • Unlimited version history and detailed auditing
    • Customizable topic review workflow with simplified UI for reviewers
    • Email notifications for comments and workflow events
    • Topic statuses, review comments, per-topic ToDo items
    • Advanced Table of Contents filtering
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    Single-Sourcing and Content Reuse

    • Cross-project content reuse with snippets, variables and conditional content
    • Multiple projects and project versions in a single portal
    • Outputs with varying content from the same project
    • Multi-channel publishing to online documentation, PDF, Web Help and other formats
    • Public or password-protected docs, internal knowledge bases, Context Help – all in one portal
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    As an authoring tool, ClickHelp is easy to use and highly efficient. It can meet the needs of a small company but is scalable and full-featured enough to meet the needs of large corporations with multiple authors and departments.
    Jennifer Thompson
    Technical Product Manager
    IBM
    You guys are the best! It’s rare to have a software vendor implement suggestions, and even more rare to get feedback when they do. Kudos on such excellent service. Thank you!
    Eileen Howald President Relyence Corporation
    Jennifer Thompson
    Technical Product Manager
    IBM

    Comprehensive Reader UI

    • Patented Full-Text Search engine customized for documentation search
    • Taxonomies (index keywords) and search customization features
    • 6 ready Reader UI templates for different types of documents
    • Automatic See Also, breadcrumbs, mini-TOC and other navigation elements
    • Accessible reader UI that meets Section 508 and WCAG 2.0 Level AA requirements, Toc quick filtering, reader feedback widgets
    • Google Translate and chat bots integration
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    In-depth Analytics and Reporting

    • Project readiness, content contribution and reader behavior reports
    • Detailed analytics with report drilldown mode
    • 30+ content metrics including readability, time to read, word count, etc.
    • Topic ratings based on user votes and 14 more reports
    • Seamless Google Analytics 4 integration
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    Security and reliability

    Single Sign-On Support: Google, Azure, Salesforce and other providers
    Cloud or on-premises hosting for your content and authoring environment
    Near 100% platform uptime and regular backups
    Secure payments via PCI compliant e-commerce platform
    State-of-the-art data center parks with multi-redundant network connections
    Strong SSL encryption
    Choose where to store your data with hosting providers in different parts of the world
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    Translation and Localization

    Translator Workspace - a powerful tool to manage translators' work
    Translation editor to localize topics, portal Home page, menu items, images
    Base language word count
    Filtering by statuses, assignee, progress, etc
    Localized screenshots can be added via drag-n-drop or uploaded directly to the File Manager
    Translation synchronization in your portal with the possibility to track the progress
    Google Cloud Translation and Microsoft Translator support
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