Back
to top
    MODERN DOCS AUTHORING

    The AI-friendly documentation platform for technical writers

    Author, reuse, publish, and measure — from one cloud portal you control. Your docs work for people, AI agents, and search engines, from a single source.

    Book a DemoStart Free Trial
    Single-sourcing3 outputs · 1 project
    Reader analytics"How to reset API key" ↑ 42%
    Acme API Referencev3.4 · draft
    Publish
    Project tree
    Getting started
    Introduction
    Authentication
    Quick tour
    Endpoints
    Webhooks
    SDK reference
    Reuse
    Snippets (18)
    Variables (12)
    Getting started / Authentication
    Authentication
    Use your {{api_key}} to authenticate every request. Keys can be rotated at any time without breaking [snippet: rate-limits] active sessions.
    [cond: enterprise]SSO sample for Enterprise plans
    Why teams switch

    Built for teams moving beyond Flare, RoboHelp, Confluence, and Word

    Migration doesn't mean rebuilding from scratch. Bring the logic you already have — topics, reuse, structure — and keep publishing on day one.

    From MadCap Flare

    Today

    • Desktop-only, Windows lock-in
    • Growing license cost per seat
    • Heavy migration fear

    In ClickHelp

    • Cloud portal, any OS
    • Predictable team-based pricing
    • Import keeps your reuse model

    From Adobe RoboHelp

    Today

    • Dated UX, slow web output
    • Manual publishing steps
    • Limited collaboration

    In ClickHelp

    • Modern browser editor
    • One-click portal publishing
    • Reviewer invites with roles

    From Confluence

    Today

    • Built for wikis, not docs
    • Weak reuse and versioning
    • No real publishing control

    In ClickHelp

    • Purpose-built for docs
    • Snippets, variables, conditions
    • Public, private, or branded portals

    From Word / Google Docs

    Today

    • No structure for big doc sets
    • Copy-paste drift between versions
    • No reader analytics

    In ClickHelp

    • Topic-based authoring
    • Single source of truth
    • See what readers actually open
    Direct import from MadCap Flare, Confluence, RoboHelp, Word, HTML, and CHMGet free migration assessment
    Single-sourcing

    Maintain one source of truth across versions, audiences, and formats

    Write each piece of content once. Reuse it across products, editions, and reader portals without copy-paste drift.

    Snippets

    Reusable blocks you write once and use everywhere — updates propagate automatically.

    Variables

    Product names, versions, URLs, and values kept consistent across every topic.

    Conditional content

    Show or hide content by audience, edition, or output. One project, many readers.

    Multiple output formats

    Publish reader portals, branded manuals, PDF, and AI-ready feeds from one project.

    One source project
    Acme Platform Docs · main
    148 topics
    Snippets · 24Variables · 12Conditions: cloud | self-hosted
    Public portal

    Branded reader

    Private portal

    SSO or token

    PDF manual

    Print-ready

    llms.txt

    For AI agents

    Markdown

    API-friendly

    MCP server

    Context feed

    docs.acme.com
    Acme Docs
    GuidesAPIChangelogSupport

    Welcome to Acme — build, ship, and scale.

    Jump into tutorials, browse the API, or pick up where you left off.

    Getting started
    Your first 15 minutes with Acme.
    Public
    Admin handbook
    Workspace, SSO, audit logs.
    SSO
    Partner guide
    For integrators and resellers.
    Password
    Portal settings
    Custom domaindocs.acme.com
    Public reader
    SSO (SAML)
    Password protect
    Custom CSSEditing
    Portal ownership

    Publish, brand, and manage your documentation portal yourself

    Own the whole lifecycle — authoring, publishing, branding, access, and updates — without waiting on engineering.

    Publish public, private, or password-protected

    Pick visibility per manual or per section. No tickets to IT.

    Brand it with CSS and your custom domain

    Logo, fonts, colors, domain, homepage — all under your control.

    Granular access and SSO

    Roles, one-time tokens, and enterprise SSO for reviewers and readers.

    Same-day updates without developer help

    Fix a topic, re-publish. The portal updates live — no redeploy.

    Documentation analytics

    Stop guessing. Know exactly what your readers need

    Show which topics readers open, which searches come up empty, and where your team should invest next. Bring evidence, not opinions, to the quarterly review.

    Topic viewsSearch queriesReader behaviorTopic readinessReader feedbackExport to BI

    Documentation usage · Acme Cloud

    Last 30 days
    Topic views184,230+12%
    Searches9,416+8%
    Empty results2.1%−0.6pp
    Apr 1Apr 8Apr 15Apr 22Apr 30
    Top searches · no-result queries flagged
    how to reset api key842
    webhooks retry policy611
    enterprise sso setupNo result389
    rate limits per plan277
    AI for modern doc teams

    Write faster with AI. Make your docs readable by AI

    Behind the scenes, ClickHelp AI powers your entire authoring pipeline: it helps you draft faster inside the editor, and formats your output for external AI agents.

    Layer A · Inside authoring

    WriteAssist, right in the topic editor

    Rewrite, simplify, and adjust tone without leaving your topic. Every suggestion stays a suggestion — you review and apply it yourself.

    WriteAssist
    Rotating API keys

    In order to rotate an API key without service interruption, Rotate an API key without downtime: open the workspace settings and create a new key. Existing sessions keep working until the old key is revoked.

    WriteAssist · shortened the intro for clarity (−12 words).
    ApplyAlt. rewriteKeep original
    • Rewrite, simplify, and tighten passages
    • Adjust tone for audience and edition
    • Generate content drafts from brief notes
    Layer B · Documentation for AI consumption

    AI-ready content that agents and search engines can read

    Publish machine-readable outputs alongside your human portal so AI agents, answer engines, and LLM-based search keep citing your content accurately.

    # llms.txt
    Site: Acme Docs
    Docs-Base: https://docs.acme.com
    Allow: /guides/*, /api/*
    Contact: docs@acme.com
    # MCP server
    endpoint: mcp://docs.acme.com/context
    status: ● connected
    • llms.txt for answer-engine discovery
    • Markdown export and API access
    • MCP server for AI agent context
    • Structured topics that agents can cite
    Proof & security

    Built for authors. Secured for the enterprise.

    "ClickHelp gave our two-writer team the control a full docs department usually has — single-sourcing, branded portals, reviewer workflows, and usage analytics. We ship faster and we can actually show what docs contribute."
    SM
    Senior Technical Writer
    SaaS, 120 employees
    100+countries using ClickHelp
    15+ yrsbuilding tools for docs teams
    99.9% uptime SLAEnterprise-grade stability & performance
    SOC 2 Type IICertified secure
    GDPR & CCPAData privacy compliant
    Evaluating ClickHelp?

    See ClickHelp on your documentation — in 30 minutes

    Bring a Flare project, a Confluence space, or a folder of Word files. We'll show exactly how your content lands, what reuse looks like, and how fast you can publish a branded portal.

    Book a DemoStart Free Trial
    No credit cardFree Proof of ConceptCancel anytime
    In the demo, you'll see
    • Seamless import from Flare, Confluence, or Word
    • Single-sourcing and content reuse in action
    • One-click publishing to a branded portal
    • AI-assisted authoring and LLM-ready outputs
    • Built-in analytics to measure your content performance
    For Support Teams
    Deflect tickets with searchable, structured docs.
    Knowledge Base Software for Support Teams
    For Product Teams
    Keep release notes and product docs in sync with launches.
    In-Product Help Software with AI
    Ask AI about ClickHelp
    ChatGPT ChatGPT Claude Gemini Grok Perplexity